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How to select your course:
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Select the course you
wish from the
Course Availability &
Pricing page.
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Once you have selected
the course you require
you must click on the
relevant
Book Now
area provided.
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This will open a form
that you must complete
IN FULL.
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Once you submit this
form you will be
contacted by a member of
the training staff
(24-72 hours) who will
provide you with the
payment options.
Note:
All course bookings must be
made using the Course
Booking Form provided on the
Reserve Course page.
This will reserve your place
on the course. You will then
be contacted by a
representative of ESTS. He
will provide you with
payment options and this
reservation will expire
unless confirmed by receipt
of payment (online banking
funds transfer, cheque or
bankers draft) of the
appropriate fees within 5
working days of being
contacted. An email will
also be sent to you
informing you of this.
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Booking Confirmation
Notification: |
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Verbal confirmation that you
are pencilled in on the
desired course may be given
by the ESTS representative.
This will be supported in
writing by ESTS
International within 5
working days of receiving
the completed booking form.
Your Course Joining
instructions will also be
sent to students by email or
post a minimum of two weeks
before the course start
date.
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ESTS Course
Cancellations: |
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ESTS International reserves
the right to postpone or
cancel dates of a course. We
also reserve the right to
alter the listed venue. In
the event of such an
occurrence all students will
be notified a minimum of
seven (7) days prior to the
course start date. In the
event of cancellation by
ESTS International,
delegates will receive a
full refund of any payments
made.
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Delegate Course
Cancellations: |
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In the unfortunate event of
a delegate or delegates
representative cancelling a
course date, an alternative
course date will first be
offered to the party
concerned. Should this prove
to be acceptable, the
delegate will then transfer
across to that course date.
A substitute delegate may be
sent in the delegates place
at no additional cost.
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Booking Confirmation
Notification: |
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If a booking is cancelled or
transferred to a different
course by the delegate or
their representative the
following fees will be
payable:
Course Cancellation Notice
Given:
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More than twenty-eight
(28) days, 90% of the
payments made returned,
less the course deposit
of £400
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Fifteen (15) to
twenty-eight (28) days,
50% of the payments made
returned, less the
course deposit of £400
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Less than 14 days 0% of
the payments returned.
Telephone cancellations can
be accepted but must be also
be received in writing (post
or fax) or by email within 5
days of the telephone
conversation.
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